Monday, April 21, 2008

New Area Code

New 385 Area Code For Utah

On July 11, 2007, the Utah Public Service Commission issued an order approving the deployment of a new area code for use in the area presently served by the 801 area code.

The new area code, 385, will provide additional telephone numbers that are necessary to support the growth in Utah residents, telecommunications service providers, available telecommunications products, and additional lines.

The new 385 area code will cover the same geographic area as the existing 801 area code. In general, the introduction of the 385 area code will affect residents in the following counties: Davis, Morgan, Salt Lake, Weber, and Utah.

When will the new 385 area code become effective?
As early as March 29, 2009, new telephone numbers will be assigned with the new 385 area code.

What will change as a result of the new area code? Specifically, how will telephone dialing change?
The way customers dial a local call will change; customers will be required to dial 10 digits for all local calls, whether the telephone number they utilize is in the 801 area code or the new 385 area code.

So, when will customers be required to use this new dialing arrangement?
Permissive 10-digit dialing begins June 1, 2008 and ends March 1, 2009. During permissive dialing, calls can be dialed with either 7 or 10 digits.
Mandatory 10-digit dialing begins March 1, 2009. After this date, calls dialed with 7 digits will not go through. The caller will get a recorded announcement instructing them to hang up and dial their call with 10 digits.

What will not change as a result of the new area code?
Customers with existing 801 area code telephone numbers will HAVE NO CHANGE to their area code or telephone number.
Local calling areas will remain the same; the price of a call, coverage area, or other rates and services will not change. In other words, if it is presently a local call, it will still be a local call without any toll charges.
Customers can still dial just three digits to reach 911 and 411.

What should I do to ensure that my home telephone service continues to operate smoothly?
You may want to do some of the following things to make sure your calls will complete as dialed:
If necessary, reprogram equipment such as automatic-dialers, fax machines, and computer modems before mandatory dialing begins.
Be sure everyone in your household is aware that 10-digit dialing for all local calls will be required.